By registering in crossmandu you agree that you have read, understood and accepted and agreed to these Terms of Use. These Terms of Use constitute a legal agreement between you and crossmandu and apply to your visit to and use of our website the Service (as defined below).
The words ‘Client’ and “Vendors” here are used interchangeably meaning people who use the Website to give Services. The word “Client” here means people who use the Website to find Services.
Please cancel your account if you do not agree or wish to enter into the Terms of Use.
General Matters
1. Mahendra Laxmi Supplier Pvt. Ltd. is a company established under the laws of Nepal and it owns Crossmandu.
2. The Website provides vehicle based services provided by third parties (Vendors). The types of services that may be requested via the Website are:
o Transportation
o Other services that we may add from time to time.
3. The Website allows you to send a request for a Vehicle to our registered Vendor. You Must fill the form of requirement either you need bike or car in rent or you need pick up or Trucks. You most provide your e-mail,contact no., Type of Vehicle, Date & Time to use. Then our registered vendors from your nearest place bid for your job..
4. For the avoidance of doubt, we are a technology company, not a transportation company and we do not provide transportation services. We do not employ the Vendors and we are not responsible for any acts and/or omissions of the requests made through the Website. The Website is simply a means to ease the search of the Services. It is up to the Crossmandu vendors to offer the Services to you and it is up to you whether to accept their offers of Services.
5. We will make every reasonable effort to bring you into contact with a Crossmandu Vendors in order to obtain the service, subject to the availability of Vendors in or around your location at the moment of your request for Services.
Terms for Using the Website
1. You represent and warrant that you are an individual legally entitled to enter into a binding agreement under the laws of Nepal, in particular the Terms of Use, to use the Website as a Vendor that you are at least 16 years old and a legal driving license holder. Also, you ensure that all the legal documents require to become a legal Vendor (bluebook and license) are timely renewed. Otherwise, we will be entitled by law to cancel any agreement entered with you. You further represent and warrant that you have the right, authority and capacity to use the Service and to abide by the Terms of Use.
2. We collect and process your personal information, such as your name, e-mail address, mobile telephone number and few other legal documents when you sign up. You must provide accurate and complete information, keep the information up to date and agree to provide us whatever proof of identity we may reasonably ask for. If any of the personal information that you have provided to us changes, for example, if you change your telephone number, or if you wish to cancel your account, please update your details by sending your request to us. We will, to the best of our abilities, effect such changes as requested within fifteen (15) business days of receipt of the notice of the change.
3. You can only use the Website once you have signed up with it. Upon successfully signing up, the Website will provide you with a personal account that can be accessed with a password you choose.
4. Only you may use your own account and you undertake not to authorize others to use your identity or account. You may not assign or otherwise transfer your account to any other parties. You must keep your account password and any identification we provide you secure and confidential.

5. You may only have one Crossmandu and one Crossmandu Vendors account.
6. The information provided by the Website must not be construed as an advice or an offer; the decision to use the Service Provider is entirely yours. You are free to use any other service providers.
7. You undertake that you will use the Website only for its intended use to obtain the Service. You may not abuse or use the Website for fraudulent purposes or to cause any inconvenience to others or to make fake bookings.
8. With respect to your use of the Crossmandu Platform and your participation in the services, you agree that you will not:
o impersonate any person or entity;
o stalk, threaten, or otherwise harass any person;
o contact with the Vendor or the client after the work is complete.

9. You may not harm, tweak or modify the Website and/or Website or attempt to harm, tweak or modify it in any way whatsoever. We are not liable if you do not have a compatible device . We reserve the right to prohibit you from further using the Website .The Website with an incompatible or unauthorized device or for purposes other than those for which the Website is intended to be used. You undertake that you will only use an access point you are authorized to use.
10. You will keep confidential and will not abuse the information you receive from using the Website. You will treat the Vendor/Clients with respect and will not engage in any unlawful, threatening or harassing behavior or activities whilst using their services.
11. You understand and agree that your use of the Website will also be subject to our Privacy Policy as may be amended from time to time. By using the Website, you also give your consent as required under our Privacy Policy.
12. By providing us information, you represent that you have the right to provide us the information for us to use and share with the Vendors/Clients.
13. The Website may not be used to:
o Cater to people involved in criminal activities.
If incase, we are not liable to any mishaps occurred through such circumstances.
14. We may, in our sole discretion, provide promotions that may be redeemed for benefits related to the use of the Website. You agree that you will only use such promotions for their intended use and will not abuse, duplicate, sell or transfer the promotions in any manner.
15. You acknowledge and understand that the rates and distance estimates may change in accordance with legal time frame.
16. You will not make use of vehicles in poor condition and engage in safe driving practices as established under Nepal Traffic Police.
17. Please inform us if you no longer have control of your account, e.g. your account is somehow hacked or your phone is stolen, so that we can cancel your account accordingly. Please note that you are responsible for the use of your account and may be held liable if another person abuses it.
18. We are not liable for any kind of accident or mishaps if occurs in the rides made through the Website also we do not guarantee on the insurance of such Vendors/clients or vehicles.
19. The charges shall be subjected to applicable taxes as per the provisions of the local laws. Vendors most keep appropriate record for each and every transaction and most follow all the taxation criteria. Crossmandu do not charge from vendors/Clients, Vendors/Clients are free to use this website to provide and take services. Hence, If any complication occur Crossmandu will not be responsible.
20. But in some case We may apply charges and fine in certain circumstances. For example: Cancellation fees may be charged if any confirmed booking is canceled.
21. This website is only platform to meet vendors and clients .
22. Clients are those who wants our services from our registered vendors.
23. Vendors are those who are registered in our sites to provide services.
24. FEES

A) crossmandu is free to join either as a transport provider or user and it is free to request quotes. We charge a success fee (the “Fee”) to Transport Providers who have secured a Job (“Successful Transport Providers”). A Job will be considered to be secured once the transport provider is selected and payment is made.
B) If you are a Transport Provider you are responsible for collecting and remitting any and all VAT associated with a Transaction. Your quote amount for the Job is inclusive of VAT in accordance You shall not submit a quote amount excluding VAT and then charge VAT on top of your quote price once your quote has been accepted.
C) We reserve the right to waive or change the basis for the calculation of the Fee at any time. We may also temporarily change or suspend the Fee for a promotional period. Any such changes will be described on the Site.


A) You are solely responsible for the information you provide to us and/or other Members in the Registration, shipping, or transportation process (which shall include anything posted on the Site) (“Information”). The Information must be true, legal, accurate, and non-fraudulent.

B) Other than personally identifiable information, which is covered under our Privacy Policy any Information shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We shall be free to copy, disclose, distribute, incorporate and otherwise use the Information and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

C) You agree to use common sense and good judgment when conducting or posting any Information. We insist that all Members abide by netiquette and communicate with each other in a respectful manner.